Privacy Policy

At Hotel Royal Grands, we are committed to protecting the privacy and confidentiality of our users’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the data obtained through our website and services.

1. Information Collection: We may collect personal information, such as name, email address, and contact details, when users voluntarily provide it to us through our website or communication channels. Additionally, we may automatically collect certain non-personal information, such as browser type, IP address, and browsing patterns, through cookies and other tracking technologies.

2. Use of Information: We use the collected information to personalize user experiences, improve our services, communicate with users, process bookings or inquiries, and provide relevant recommendations. We may also use the data for marketing purposes, such as sending promotional offers or newsletters, with the option to opt-out at any time.

3. Data Sharing: We do not sell, trade, or rent users’ personal information to third parties. However, we may share data with trusted partners or service providers who assist us in operating our website or delivering services, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights, property, or safety.

4. Data Security: We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of users’ personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links: Our website may contain links to third-party websites or services, which have their own privacy policies. We are not responsible for the content or practices of these third-party sites and encourage users to review their privacy policies before providing any personal information.

6. Changes to Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and users are encouraged to review it periodically. Continued use of our website and services constitutes acceptance of the updated Privacy Policy.

7. Contact Us: If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us.